Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
www.mayleehome.com currently offers Payment Method as shown below :-
Invoice / Cheque / Offline Bank Transfer
Bank : Maybank Islamic Berhad
Bank Account : 562115507870
Account Name :Maylee Home Trading
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total amount you have paid :
Your Order No :
Name of the website where you had placed order :
You may scan and email us the above info to Email Address : [email protected] or fax it to us at 03-33488488
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in MYR (Ringgit Malaysia)
Q. How long does the delivery usually takes?
Delivery usually will takes about :
Pos Malaysia (Pos Parcel)
Usually take 5 to 8 days in city.
Pls allow up to 10 days for outskirts
Pos Malaysia (Pos Laju) (max weight 2kg)
Usually take 3 to 4 days in city.
Pls allow up to 6 days for outskirts
Airpak Express
Usually take 3 to 4 days in city.
Pls allow up to 7 days for outskirts and Johor area
If Item not reach after the specified days kindly inform us by email [email protected] with the detail as below:
Order Number:
Name of the website where you had placed order:
Your Name:
Contact Number:
Email Address:
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to [email protected] for us to clear your doubts.